I CANT ACCESS

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MARCELO T LANDGRAF

• 2. November 2020 16:58

Dear Avira  consult dept.

I have purchased Avira (0CT. 21, 2020) but somehow I cannot access my account at the moment and install in my PC.

 

Ja 0 Nein

• 

  pascha45

  • 2. November 2020 18:07

  Hello Marcelo,

  Please tell us what operating system you have installed.
  Which version of Avira did you buy?
  Did you buy it in the Avira Online Shop?

  Please log in to your Avira customer account at https://my.avira.com 

  Important: using the email address you used when you bought the license!
  https://my.avira.com/en/dashboard/subscriptions/tabs/plans here your license should be displayed

  There you can start this process by clicking on INSTALL, see:
  https://support.avira.com/hc/en-us/articles/360007296878-How-do-I-install-a-product-via-My-Avira-Account- 

  Can you work with these instructions?
  If not, please answer our questions and describe exactly where your problem lies.
  If something is unclear, please let us know, we will be happy to help.

  Kind regards

  Ja 0 Nein

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