I've lost my data

Abgeschlossen

Permanently deleted user

• 14. Februar 2021 07:40

I've been using avira password manager for a while (extension in google chrome), i've been registered user: my avira accont was linked to my google account since 1.10.2020 - found it in my google account preferences. I've been on web dashboard a few time and managed my passwords. But yesterday my google chrone has crashed and one way to get my browser back was to reinstall it. After that i've got a new extension, new dashboard, avira suggests me to create master password (i've never did it before, because i've been logged on my.avira.com with my google account), but i've have not got my passwords. It's empty.

I know that if i not logged in avira account, that all passwords are stored on my local PC, But i've been logged on, i've used web dachboard. But all my data is lost. It seems like i've created a new avira account and linked it to my google account.

Ja 0 Nein

• 

  pascha45

  • 19. Februar 2021 18:41

  Double post, see:

  https://support.avira.com/hc/de/community/posts/360014508117-I-ve-lost-my-data 

  Ja 0 Nein

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