Subscription refund
Abgeschlossen
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Hello Дмитрий Зиятдинов,
You have already contacted the support team, created a ticket, and you have also received responses for processing.
Please understand that we consider your post as done and close this one.Many greetings and have a nice weekend
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Dear sir,
I have used avira for years. I had a 2 year subscription and everything was fine. Last year i bought a new computer which had a free norton subscription for a year. So I cancelled my avira subscription. Now I see se Avira charged me 79 euros again for the upcoming two years. I tried to get in contact with avira about this issue but that seems to be impossible. I would like to get my money back asap. Below is a copy of my payment to avira:
Avira Holding GmbH & Co. KG-negatief 79,9512 februari 2021Automatische betaling- Betaald met
postbank x-362879,95 EUR- Transactiereferentie
- xxxxxxxxxxxxxxxxx
- Gegevens verkoper
- Avira Holding GmbH & Co. KG
- http://www.avira.com
- Factuurreferentie
- 261057791
- Aankoopgegevens
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Avira Optimization Suite [24 months - 1 device] - xxxxxxxxxxx79,95 EUR
Totaal79,95 EURPlease send my an response!
Best regards,
Edward Wilms
Email address removed
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Hi,
Mu subscription is auto renewed and i don't want to use this product. Can someone help. There is no way to opt out at website.
No way to connect with AVIRA support team.
Regards,
Vishal
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Hello Vishal,
Please do not post twice. You can find the answer in your second post, see:
https://support.avira.com/hc/de/community/posts/4410864591761-STOP-Auto-Renewal-and-refund-my-money
You can find the support team with your access data, see:
https://my.avira.com/en/dashboard/support/tabs/support.
Thank you for your understanding.
Greetings and have a nice Sunday
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