I don't want the antivirus pro can i undo the payment

Anna Van Horenbeeck

• 27. Mai 2021 17:58

I want to undo the antivirus pro 9,95 euro. I would like to install the total security of 59,9 euro but on my new email adress please

Ja 0 Nein

• 

  pascha45

  • 27. Mai 2021 18:31

  Hello Anna,

  The community is a publicly accessible forum, personal data should not be publicly displayed here. The personal data (email addresses) has been removed for your protection according to our Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  You are writing in a publicly accessible forum. Personal data may not and cannot be questioned or processed here according to the GDPR.
  Questions regarding your license or Avira payment processing can unfortunately only be handled by the support team via your customer account by email in accordance with the GDPR.

  Please contact the support team with your desired change of email address
  https://my.avira.com/en/dashboard/support/tabs/support
  or
  https://support.avira.com/hc/en-us scroll down to Contact Avira

  License changes can also only be made by the support team using the links already provided. Thank you for your understanding.

  If something is still unclear, please let us know, we are happy to help.

  Best regards

  Ja 0 Nein

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