Charge in my Credit Card
Abgeschlossen
Last Saturday May 29, 2021, 07:29 hours, my credit card was charged in US$ 102,99 in benefit of Avira. I don´t have any Avira App in my computer and don´t recall to have an account with authomatic renewal. Could you please clarify and inform. Regards,
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Hello Javier Gonzalez,
You are writing here in a public forum. We have no access to your customer account, nor to any of your data. You have received an invoice and a reference number. We cannot check your debits on your account, only you or Avira Support can do that using your access data and the information in the invoice.
Here you can find instructions on how to check your transactions. Have you ever installed Avira?If something is still unclear, please contact the issuer of the invoice. Thank you for your understanding.
Many greetings
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i need to update my credit card number
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Hello Kenneth,
Please log in to your Avira customer account. Premium customers with a valid licence can contact the support team directly under "Support".
Questions regarding your licence or payment processing can unfortunately only be handled by the support team via your customer account by email in accordance with GDPR. You can also reach the support team at:- https://my.avira.com/en/dashboard/support/tabs/support
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- https://support.avira.com/hc/en-us scroll down to Contact Avira
If anything is still unclear, please let us know, and we will be pleased to help.
Kind regards
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