My credit card was charged with RM270 on 24/05 when i did not give my consent

Permanently deleted user

• 1. Juni 2021 03:01

May i know how was my credit card charged with RM27 0 on 24/05 when i did not give my consent? How did u get my new credit card no.?

I would like to cancel this subscription. Can you credit this amount back to my credit card?

Thank you.

Audrey Boey

Your email address has been removed

xxxxxxxxxx xxxxx xxx

Ja 0 Nein

• 

  pascha45

  • 1. Juni 2021 14:18

  Hello Audrey,

  We have removed your email address for your security.
  Please do not post personal data in public forums.

  The community is a publicly accessible forum, personal data may not and cannot be processed here according to the Data protection GDPR. Questions regarding your license or payment processing can only be handled by the support team via your customer account by email in accordance with the GDPR.
  Unfortunately, reversals can only be initiated by the licensee, we are not authorized to do so here.

  Please have a look at the following information, maybe you will find a solution there:
  FAQ: License renewal and return/cancellation – Official Avira Support | Knowledgebase & Customer Support | Avira

  If anything is still unclear, please let us know, we will be happy to help.

  Many greetings

  Ja 0 Nein

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.