Avira Password Manager
Abgeschlossen
After I enter the Master Password on my phone, it always shows 'No network connection' and I cannot log in to the Password Manager. However, I have checked many times and confirmed that my network connection is working properly.
-
Hello Sean,
You are writing here in the Avira COMMUNITY, a publicly accessible FORUM: an ‘user2user’ forum. We have no access to your Avira customer account or your installed operating system!
Please refer to the description of the Avira Community guidelines available to you:Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
See: ‘How do I create a post? ⇒ Details are important!’
Avira note: ‘The Avira Community is not a direct support channel’!
Premium customers with a valid licence who have logged in correctly can contact the Avira support team directly from their Avira customer account under ‘SUPPORT’: by email, chat and (at times) telephone.
You have already had several (!) GDPR-compliant contacts with Avira support via email.
Unfortunately, we cannot get a clear picture from the information you have provided, as you have not provided us with all the important data for troubleshooting (Avira licence with current version number and OS with current installation number and last update).The Avira Community is subject to the strict requirements of the General Data Protection Regulation (GDPR). Questions about your installation and your licence can only be answered by the Avira Support team via your Avira customer account in accordance with the GDPR by email. In the Avira Community Forum, it is not technically possible to contact us by email. Only posts (which are not GDPR-compliant!) can be published here.
This is described in the Avira Community guidelines, which are also available for your information. Thank you for your understanding.Kind regards
0
Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.
Kommentare
1 Kommentar