Import not working

Beantwortet

Permanently deleted user

• 21. Oktober 2021 23:22

Password Manager

When I go through the import process it just sits there and doesn't do anything. I've looked online for a fix, but other people have reported this as well and there doesn't seem to be a fix. Please help

Ja 0 Nein

• 

  pascha45

  • 22. Oktober 2021 08:20

  Hello Lincoln,

  It is difficult for us to get a picture with the information you have provided.

  • Which OS is installed on your system (version number and current updates)?
  • Which Avira version are we talking about here? (Free or Paid version)
  • How did you install this version? Exact details.
  • Installed via web dashboard or browser extension ?

  Versions of Avira Password Manager and their advantages – Official Avira Support | Knowledgebase & Customer Support | Avira

  The support team has access to your installation, unfortunately this is not possible here in the community. Premium customers with a valid license can contact the support team directly:

  • https://my.avira.com/en/dashboard/support/tabs/support
  • or
  • https://support.avira.com/hc/en-us    scroll down ⇒ Contact Avira

  If something is still unclear, please let us know the answers and precise information, we are pleased to help.

  Best regards

  Ja 0 Nein

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