Avira mistakenly deleted my markdown file , and quarantine is Empty . How to restore it ?

Permanently deleted user

• 3. November 2021 06:55

Hi team,

I am a programmer，When I wrote a document with markdown format related to a virus, I put part of the code script in the document.

 

Avira scan it , and delete it . But when I open the Avira, I can't find the deleted file in Quarantine.

 

The description in the screenshot is in Chinese, which means quarantine area

 

 

Versions：

- macos catalina 10.15.7

- Avira Security 1.8.1( free version)

 

Steps:

1. try install avira , after install it , not step-up config.
2. create file with name attack.md , put some script in it.
3. suddenly the File is gone with no notify
4. search the mac-os console log , found it deleted by avira，so i try restore it from quarantine (https://support.avira.com/hc/en-us/articles/360003070838-Restore-or-delete-quarantined-files)
5. open avira, Of course it's still stuck in the initialization step，follow this step (https://support.avira.com/hc/en-us/community/posts/4404112973201/comments/4404258807697), successfully initialized.
   
   
6. click the menu , open quarantine , it's empty! 

This file is very important to me, how can I restore it ？ I would be very grateful if anyone can provide any help，Thanks !

 

 

Ja 0 Nein

• 

  Permanently deleted user

  • 3. November 2021 07:03

  the log :

   

  2021-11-03 12:09:37.079639 +0800	com.avira.scanservice	Threat: LINUX/CoinMiner.ABL
  Details: Contains detection pattern of the Linux virus LINUX/CoinMiner.ABL
  was found in: file:///xxxxx/markdown/attack.md
  the threat was quarantined

  Ja 0 Nein
• 

  Permanently deleted user

  • 8. November 2021 12:34

  You need to copy the quarantine files from the your avira quarantine folder and install an old version of avira (I think versions between the years 2014-2016 would do the job) on another computer, and paste those quarantine files in the quarantine folder. Then run the old avira and you will be able to see the quarantine files.

  Ja 0 Nein

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