FAILURE INSTALLATION

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Permanently deleted user

• 8. Dezember 2021 07:17

Hi all, I am happy to be in this forum.

I have problem. I have successfully to download the Avira.exe file but failing to install. Whenever, I click to run, it tells me to wait for 4-5 minutes, later it stops with information that I need to be connected to internet even if I am fully connected with adequate Data. What should I do to complete the installation?

Ja 0 Nein

• 

  pascha45

  • 10. Dezember 2021 08:31

  Hello,

  Unfortunately, you have described too little for us to be able to assess your problem.

  • Which OS is installed on your system? (Exact version with number and current updates)
  • Which Avira version do you want to install? (Free or Paid, exact description)
  • Did you buy the license in the Avira Online Shop or in a store?

  Every subscription purchased in the Avira Online Shop is assigned to a customer account, which is always assigned to the email address used for the purchase and is automatically activated under this email address.
  Your license will be available after correct registration in your customer account under
  https://my.avira.com/en/dashboard/subscriptions/tabs/plans

  and the installation can be started by clicking on INSTALL.

  Here you will find an illustrated manual:
  How do I install a product via My Avira Account? – Official Avira Support | Knowledgebase & Customer Support | Avira

  If anything is still unclear, please let us know, we will be pleased to help.

  Best wishes and a peaceful pre-Christmas time

  Ja 0 Nein

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