Payment sent but not upgraded
Abgeschlosseni paid for a month of pro but it didnt work, my account has it taken out of and yet i cant access it, i found the same post but found it impossible to find a contact email which is what the instructions was
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Hello cali,
Please log in to your account with the email address you used to order the license.
https://my.avira.com/en/dashboard/subscriptions/tabs/plans
With your access data logged in, your license will be shown to you
and as a Premium customer, you can contact the support team directly.- https://my.avira.com/en/dashboard/support/tabs/support
- or
- https://support.avira.com/hc/en-us scroll down ⇒ Contact Avira
Here you will find instructions on how to install your Pro version:
If something is still unclear, please let us know, we are pleased to help.
Merry Christmas, all the best for the coming year and stay healthy.
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