CANNOT OPEN AVIRA
Abgeschlossen
I have full version of Avira Suite but in last few months when tried to open it have message "Something didn't work as expected. Avira has been notified and will find a solution as soon as possible". How long Avira need to "find solution"?! Problem persisting for the months. I tried to REPAIR Installation but problem not fixed.
See attachment.
Any solutions?
Happy New Year for all.
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Hello Radojika.
It is unfortunate that you are having trouble with your license.
Have you already tried uninstalling it?Then a new installation:
How do I reinstall my activated Avira product? – Official Avira Support | Knowledgebase & Customer Support | AviraIf your license is still not running correctly, please contact the support team. Premium customers with an active license can contact the support team directly:
- https://my.avira.com/en/dashboard/support/tabs/support
- or
- https://support.avira.com/hc/en-us scroll down to Contact Avira
The support team can initiate a check of your installation, which we unfortunately cannot carry out here from the publicly accessible community in a DSGVO-compliant manner. Thank you for your understanding.
If anything is still unclear, please let us know, and we will be pleased to help.
Best regards and best wishes for the new year.
Note: We have just seen that you have also contacted support and have already created a ticket there.
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Hello Radojika,
Great, that makes us happy. Thank you for your positive feedback that the problem was solved by a new installation.
Unfortunately, you replied to a "no-reply" email, this cannot be included in your post.
If anything is ever unclear, please let us know, and we will be pleased to help.Kind regards
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