Eike Hemmings I wish to cancel my account as of right now. I did not receive notification as to the charges for renewal

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Permanently deleted user

• 10. Februar 2022 18:44

I did not receive notification as to renewal charges and would like a refund.

Ja 0 Nein

• 

  pascha45

  • 10. Februar 2022 19:29

  Hello Elke,

  Please log in to your customer account, if you scroll down under Subscription you will find the "Renewal Settings", all information about the renewal settings.

  Please take a look at the information, there you will find the desired instructions.
  FAQ: License renewal and return/cancellation – Official Avira Support | Knowledgebase & Customer Support | Avira

  You are writing in a public forum, personal data cannot and must not be questioned or answered in this forum according to the Data protection GDPR. Questions about your license or payment processing can unfortunately only be handled by the support team via your customer account via email in accordance with GDPR. Thank you for your understanding.

  If anything is still unclear, please let us know, we are pleased to help.

  Best regards 

  Ja 0 Nein

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