impossible d'installer avira securité

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katalina sio

• 11. Februar 2022 02:39

I buy recently Avira Security but i can't install on my computer.

Can you help me please?

Ja 0 Nein

• 

  pascha45

  • 11. Februar 2022 06:41
  • Bearbeitet

  Hello Katalina,

  To help you, we need to know what problems you are having with the installation.

  • Which OS is installed on your system? (Exact version number and current updates)
  • Is the subscription displayed in your customer account under subscriptions?
  • What have you done so far for the installation?
  • Has an Avira version ever been installed on your device?
  • Which instructions did you follow?

  Please describe exactly where the difficulties occur.
  If you get error messages, please send us screenshots.

  Here you can find an installation guide: 
  How do I install a product via My Avira Account? – Official Avira Support | Knowledgebase & Customer Support | Avira

  With the answers and precise descriptions of your installation difficulties, we will be pleased to help you with concrete instructions. Thank you for your understanding.

  Best regards

  Note: We have just seen that you have also contacted the support team and have already created a ticket there. You will receive further information from the support team in your ticket.

  Ja 0 Nein

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