"not accepted" payment

Abgeschlossen

Bertil Johnson

• 28. April 2022 00:10

Reference #332xxxxxx

Accepted by the bank, credited my account:

 

 

 

Ja 0 Nein

• 

  pascha45

  • 3. Mai 2022 12:20

  Hello Bertil,

  We have removed your personal details from your purchase for your security. Please never leave personal details in a public forum.

  You are writing here in a publicly accessible forum, personal data can and may neither be questioned nor answered in this forum according to the Data protection GDPR. Questions about your licence or installation can only be answered by the support team via your customer account by e-mail in accordance with the GDPR. Thank you for your understanding.

  You can contact the support team directly in your customer account under "Support" or

  https://my.avira.com/en/dashboard/support/tabs/support 

  Please have a look at the information, maybe you will find a solution there:
  FAQ: License renewal and return/cancellation – Official Avira Support | Knowledgebase & Customer Support | Avira

  Unfortunately, we do not have access to your customer account in this public forum.

  If something is still unclear, please let us know, and we will be pleased to help.

  Kind regards

  Ja 0 Nein

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