membership

Abgeschlossen

Valerie Hollis

• 30. Juli 2022 11:22

I have just completed info for 60 day free== trial but cannot access Avira - still saying cant fix as not a member.  received email account ref 3xxxxxxx7 please advise

Ja 0 Nein

• 

  pascha45

  • 30. Juli 2022 18:22

  Hello Valerie,
  We have removed your personal subscription details for your security.
   
  Unfortunately, you have not provided us with the information we need to understand your request.
  You can find the community guidelines here, see "How to create a post?".

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  You write:
  ... but cannot access Avira because I am not a member. 

  With this message, your access data to your ordered test version are not correct.
  Please log in to your customer account with the access data (email address and the password you chose for this license) with which you purchased the license.
  Each subscription purchased in the Avira Online Shop is assigned to a customer account, which is always assigned to the e-mail address used for the purchase and is automatically activated under this e-mail address.
  The subscription is then displayed at
  https://my.avira.com/en/dashboard/subscriptions/tabs/plans
  and can be installed directly from there. If the subscription is not displayed there, the access data is incorrect.

  Here you will find instructions on how to install the Prime version:

  How do I purchase and install Avira Prime on cross-platforms? – Official Avira Support | Knowledgebase & Customer Support | Avira
  If something is still unclear, please let us know, we will be pleased to help.

  Kind regards and a nice weekend

  Ja 0 Nein

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.