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AbgeschlossenJust paid for the prime mobile plan, but the app is not working.
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Hello Vegar,
Unfortunately, your information "the app is not working" does not give us a picture of your problem. You have neither provided information about your installed OS with version number nor about the Avira license with exact details (free or pay version) nor where you purchased this app.
Here you can find the community guidelines, see: "How to create a post?":Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
We are a public forum and unfortunately do not have access to your installation. Only with your information "the app is not working" we cannot understand your request.
Premium customers with a valid license and correct registration can contact the support team directly from their customer account under "Support".
Your request can be answered only by the support team based on your contract documents.
Thank you for your understanding.Many greetings
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