I am trying to cancel my Avira subscription and get a refund but I seem to be going round in circles trying to contact Cleverbridge

David Connell

• 13. Oktober 2022 17:59

Ja 0 Nein

• 

  pascha45

  • 13. Oktober 2022 18:43

  Hello David,

  Unfortunately, we do not understand your description. Unfortunately, you have not given us any information about your installed OS and your Avira version.
  Please log in to your customer account with the access data (email address and the password you chose for this purpose) with which you previously ordered the Avira subscription.
  Each subscription purchased in the Avira Online Shop is assigned to a customer account, which is always assigned to the email address used for the purchase and is automatically activated under this email address.
  Here you can find the cancellation instructions:
  Disable your Avira subscription renewal – Official Avira Support | Knowledgebase & Customer Support | Avira

  And here are the instructions for the refund:
  Request a refund for your Avira order via email – Official Avira Support | Knowledgebase & Customer Support | Avira
  If anything is still unclear, please let us know, we will be pleased to help.

  Best regards

  Ja 0 Nein

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