I bought prime but can't use it

Артем Степаніщев

• July 10, 2023 17:51
• Edited

• Hello, I bought a monthly prime subscription, but after payment nothing has changed and I have not received a prime status, it says that there are no active subscriptions. help me please

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• 

  pascha45

  • July 11, 2023 05:47

  Hello Артем Степаніщев,

  Duplicate post, see the answer:

  https://support.avira.com/hc/de/community/posts/16878680594321-bought-prime-status-but-can-t-use?page=1#community_comment_16886556863377 

  Kind regards

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