How to stop protecting the Windows registry

Completed

Ivan Cooper

• August 30, 2023 08:01

Hello,

Does Avira protect the Windows registry?

I cannot run Wise Registry Cleaner to defrag the registry.

In Settings - Security of the previous Avira Antivirus, there is an option "Block operations on files and registry keys.". I can defrag the registry if I uncheck this option. But now the latest version of Avira Antivirus, I can not find such an option to stop protecting the registry.  I cannot defrag the registry even if I stop Avira's real-time protection. Please advise.

Yes 0 No

• 

  pascha45

  • September 02, 2023 09:25

  Hello Ivan,

  You are writing here in the Avira Community, a publicly accessible forum. We have neither access to your customer account nor to your settings. We have no information about your installed Avira version (current update with version number) and no information about your Windows (version number with last update version number).

  Premium customers with a valid licence and correct registration can contact the Support team directly from the customer account under "SUPPORT", via email, support chat and (partly) telephone.

  You were informed of this there:

  We have been informed that you have contacted the support team. You were informed of this there:

  "I am here to help, but my assistance is limited to your subscription level."
  "If you have an account, please log in for premium support services."

  Kind regards and have a nice weekend.

  Yes 0 No
• 

  Ivan Cooper

  • September 04, 2023 02:31

  I use Avira Free Security, so I can't get support from Avira.

  My Avira Free Security version is 1.1.93.6, the antivirus SDK version is 1.0.2308.1090, and the antivirus VDF version is 8.20.7.230

  My OS is Windows 11 Pro 22H2, build 22621.1702

  The Wise Registry Cleaner version is 11.0.3

  

  

  

  Yes 0 No

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