Avira PWM, Can't turn on auto-lock in Microsoft edge

Completed

Elvin Petersen

• January 08, 2024 18:55

Hello. I have used pwm on chrome for several years now with no problem. I got a new laptop and decided to give edge another try. I've installed the Avira PWM extension in edge and most things seem to work correctly. The one thing, which is important, is I can't turn on the auto lock feature, it seems to just stay unlocked indefinitely.

Selecting the option does nothing. I have already ensured that microsoft edge settings related to password management are off, and I have disabled my adblocker

Browser extension is version v2.19.14

Has anyone else ran across this or found a resolution?

 

Yes 0 No

• 

  pascha45

  • January 09, 2024 07:54

  Hello Elvin,  

  You are writing here in the Avira Community, a publicly accessible forum. There may be someone here who has experience with your issue and can show you a way to change it according to your wishes, i.e. switch the block back on.

  As a Premium customer, you also have the option of asking the Avira Support Team to clarify your issue. The support team can check your installation, which is not possible here in the publicly accessible community. 
  The check of your automatic blocking can be clarified with you by the support team in accordance with the General Data Protection Regulation, i.e. GDPR-compliant by email.

  Premium customers with a valid licence and correct registration can contact the support team directly from the Avira customer account under "SUPPORT": via email, support chat and (in some cases) telephone.

  Perhaps this is another way to find a solution to your request and then be able to use it according to your wishes. Thank you for your understanding.

  Best regards

  Yes 1 No

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