forgotten email

Completed

P Nv

• January 13, 2024 10:00

Hi, I had account on password manager but i only know password and not email, i had there so important passwords, is there any chances to get back my account? I have only 2 emails but none of them work and my password is written on a piece of paper.

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• 

  pascha45

  • January 13, 2024 11:21

  Hello P Nv,

  You are writing here in the Avira Community, a public forum. We have neither access to your Avira customer account nor to your Avira installation. 
  Only you know the access data to your Avira customer account, they are not known or even accessible to anyone.
  For paid licences, the customer receives a reference number for their contract. This could probably be used to determine the email from the support team. This data is required for licence billing. Do you have a paid licence?
  The Avira Community is subject to the strict requirements of the General Data Protection Regulation. Unfortunately, the Avira Community does not have access to your customer data or your e-mail address.
  Thank you for your understanding.

  Best regards and have a nice weekend

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