PC/PHONE/LAPTOP COVER

Completed

ROBERT HARTLEY

• January 17, 2024 16:36

can anyone help on prime you get 5items you can cover i have covered pc and two phones but when i try to get cover for laptop it wont it says cant cover your item as its using OS or something like that  i admit i tried it on andriod that might be the reason dont know but im not savy   is there anyway round this problem to get my wifes laptop covered shes using  

Lenovo IdeaPad Flex 3 Chromebook | 15 inch Full HD Laptop | Intel Pentium Silver N6000 | 8GB RAM | 128GB eMMC | Chrome OS    thank you   ROB

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• 

  pascha45

  • January 18, 2024 08:51

  Hello Robert,

  Unfortunately, we cannot understand your information. You have not provided any information about the instructions you have followed so far.
  You are writing here in a publicly accessible forum, we do not have access to your customer account, this is only possible from Avira Support. 

  You have already asked the Support to create a ticket for you. Furthermore, you will receive further information in your self-requested ticket, also to avoid duplicate processing. Thank you for your understanding.

  In the Avira Support Knowledge Base & Customer Support, you will find detailed and illustrated information on installing the Prime version:

  How do I purchase and install Avira Prime on cross-platforms? – Official Avira Support | Knowledgebase & Customer Support | Avira

  If anything is still unclear, please let us know and we will be happy to help.

  Best regards

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