Bug Report: Avira Password Manager. Logging again and again.

Completed

Permanently deleted user

• June 04, 2024 09:56

I recently found out that Avira Password manager always log's me out from its site/extension (passwords.avira.com) every next/new day. I have downloaded extension via chrome web store. Although, during log-in page, it has my email address saved and auto filled in the email field.
My pc: Windows 11 Stable (PRO). Latest Microsoft Edge Beta version 126

Yes 1 No

• 

  pascha45

  • June 04, 2024 15:36

  Hello Lakshya,

  See the answer that also applies to this 2nd post:

  https://support.avira.com/hc/de/community/posts/25633175811601-Cannot-upload-jpeg-picture-as-a-profile-picture-in-my-avira-account?page=1#community_comment_25645408855569

  Thank you for your understanding

  Kind regards

  Yes -2 No
• 

  Nicholas Cook

  • June 11, 2024 11:52

  I have the same problem with MS Edge, every day I have to log into Avira Password Manager. The settings are okay, i.e. nothing is set to clear data after closing browser. The answer in the link has nothing to do with issue?

  Kind regards,

  Nick

  Yes 0 No
• 

  Mike Sorbo

  • June 18, 2024 09:18

  Yes this is happening to me too. It appears that maybe in a later update, Avira have introduced a maximum number of logged in web sessions. If you exceed that limit, a session is logged out. So if you use the Avira Password Manager on many web browsers, you will find that if you go back to the one you used a while ago, it will be logged out, and when you log it back in, another one of your devices will be logged out.

  This didn't used to be a problem until about a month ago.

  Yes 0 No

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