Subscription PRO not active?

Danielle FOGLIA

• November 02, 2024 22:34

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Danielle FOGLIA
8 hours ago
Following a windows reset I had to re-register with AVIRA however my subscription paid on 20/08/2024 of 109,95€ is no longer active and does not appear in my account? 

I have therefore re-registered and downloaded is AVIRA Security, how to get AVIRA PRO?

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• 

  pascha45

  • November 03, 2024 12:15

  Hello Daniela,

  Your purchased subscription is active and is stored in your Avira customer account. Please log in correctly to your Avira customer account, then your active subscription will be displayed there and can be installed from there.

  In addition, we have already informed you that you have also created a ticket with Support!

  https://support.avira.com/hc/de/community/posts/29721131888401 

  Duplicate requests only unnecessarily extend the processing time. In the Avira  Knowledgebase & Customer Support  you will find the description, an illustrated guide on how to transfer your activated license to a new device, see:

  https://support.avira.com/hc/en-us/articles/360004968898-How-do-I-transfer-my-still-valid-Avira-license-to-a-new-computer

  If anything is still unclear, please let us know, we will be happy to help.

  Best regards and have a nice Sunday

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