My license doesn't work

Completed

Permanently deleted user

• August 09, 2019 08:29
• Edited

Hey,

I've got 3yrs license for antivirus and I can confirm it at my subscription page.

But it seems I'm not verified for pro user.

 

There's a problem with supporting ticket and using antivirus pro.

Simply avira doesn't recognize me as pro user.

 

I'm using google login and it could be e-mail account verifying issue.

Check it for me. Thx.

Yes 0 No

• 

  Lukas Huptas

  • August 15, 2019 08:24

  Hello Daniel,

  Please make sure that you're using the same email address to login which you've used to purchase Avira Antivirus Pro.

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

  Yes 0 No

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