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    Brenda McLaren

    Security alert 4 suspicious patterns keeps popping up constantly

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    Lukas Huptas

    Hello Angela,

    Well, there's some adware inside the cache of Google Chrome. In this case please deactivate Avira and cleanup your browser cache. This setting can be found within settings of Google Chrome.

    Afterwards please activate Avira.

    Best,

    Arthur Lukas Huptas

    Avira Community Manager

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    Victoria Emory

    Thanks Arthur,

    forgive the ineptitude of this question (I'm having the same issue -- ever since changing my Google password). Tried clearing Chrome cache WITHOUT deactivating Avira, since I wasn't sure how or if I could RE-activate it... and, alas, it didn't stop these constant alerts.  How DO I deactivate / activate?

    Many thanks,

    Victoria

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    Harold Harold

    @avira support

    Same problem as @AngelaBarnard with adware/revicer.A alert popping up constantly. 

    I have erased the chrome cache as advised after disabling avira, but it came back.  Advice and help welcome. Thx.

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    Permanently deleted user

    Same problem. Between 50 and 100 quarantines per day of adware in Google. What is asked of an antivirus is to remove the problems. So Avira, a gap?

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    Arhan Ertan

    same exact problem since last week...

    tried clearing Chrome's cache, after deactivating Avira but did not solve the problem :/

    Can you guys please help?

    Otherwise we will need to uninstall the Avira software forever...

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    Harold Harold

    Strangely enough, problem disappeared here since last week.  Maybe in the avira software update?

    (Can't say they've been much help though).

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    Permanently deleted user

     

    Still no solutions?

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  • Avatar
    Lukas Huptas

    Well, we're a bit confused. 

    If Avira is detecting malware (adware as well but it's an optional setting) it's moved to quarantine. This is the usual behavior and build-by-design. So if more adware is detected by scanning a browser cache it's might come upfront by:

    • Visited websites (spreading adware)
    • Used browser plugins (are adware related)
    • Cleaning cache wasn't successful (use safe mode of Windows for cleaning)
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    Permanently deleted user

    Hi Arthur

    If you guys are confused imagine how we feel...

    Since the latest update, this problem has become worse. It's even happening now as I'm writing on this site. Unfortunately, the solution you originally suggested didn't work for me or (because I'm not a tech person) I didn't do it properly.

    Could I ask you to share specific instructions on how to disable Avira and clear the cache. I usually use CCleaner but perhaps that's not ideal....?

    KR

    Angie 

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    Victoria Emory

    I paused Avira and uninstalled Chrome, reinstalled it and turned Avira back on, and it worked. Knock wood.

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