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Permanently deleted user

• July 31, 2019 21:25

Hi

I am currently in the UK and my Avira is constantly giving me security alerts similar to this one. Is there anything I SHOULD or COULD be doing against this? 

Many thanks

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  Brenda McLaren

  • August 01, 2019 05:54

  Security alert 4 suspicious patterns keeps popping up constantly

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  Lukas Huptas

  • August 01, 2019 13:59

  Hello Angela,

  Well, there's some adware inside the cache of Google Chrome. In this case please deactivate Avira and cleanup your browser cache. This setting can be found within settings of Google Chrome.

  Afterwards please activate Avira.

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

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  Victoria Emory

  • August 03, 2019 13:47

  Thanks Arthur,

  forgive the ineptitude of this question (I'm having the same issue -- ever since changing my Google password). Tried clearing Chrome cache WITHOUT deactivating Avira, since I wasn't sure how or if I could RE-activate it... and, alas, it didn't stop these constant alerts.  How DO I deactivate / activate?

  Many thanks,

  Victoria

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  Harold Harold

  • August 04, 2019 09:59

  @avira support

  Same problem as @AngelaBarnard with adware/revicer.A alert popping up constantly. 

  I have erased the chrome cache as advised after disabling avira, but it came back.  Advice and help welcome. Thx.

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  Permanently deleted user

  • August 05, 2019 09:37

  Same problem. Between 50 and 100 quarantines per day of adware in Google. What is asked of an antivirus is to remove the problems. So Avira, a gap?

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  Arhan Ertan

  • August 06, 2019 17:00

  same exact problem since last week...

  tried clearing Chrome's cache, after deactivating Avira but did not solve the problem :/

  Can you guys please help?

  Otherwise we will need to uninstall the Avira software forever...

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  Harold Harold

  • August 06, 2019 17:43

  Strangely enough, problem disappeared here since last week.  Maybe in the avira software update?

  (Can't say they've been much help though).

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  Permanently deleted user

  • August 08, 2019 09:11

   

  Still no solutions?

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  Lukas Huptas

  • August 08, 2019 12:31

  Well, we're a bit confused. 

  If Avira is detecting malware (adware as well but it's an optional setting) it's moved to quarantine. This is the usual behavior and build-by-design. So if more adware is detected by scanning a browser cache it's might come upfront by:

  • Visited websites (spreading adware)
  • Used browser plugins (are adware related)
  • Cleaning cache wasn't successful (use safe mode of Windows for cleaning)

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  Permanently deleted user

  • August 15, 2019 09:25

  Hi Arthur

  If you guys are confused imagine how we feel...

  Since the latest update, this problem has become worse. It's even happening now as I'm writing on this site. Unfortunately, the solution you originally suggested didn't work for me or (because I'm not a tech person) I didn't do it properly.

  Could I ask you to share specific instructions on how to disable Avira and clear the cache. I usually use CCleaner but perhaps that's not ideal....?

  KR

  Angie 

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  Victoria Emory

  • August 15, 2019 13:47

  I paused Avira and uninstalled Chrome, reinstalled it and turned Avira back on, and it worked. Knock wood.

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