TENGO LICENCIA ANUAL

Completed

Permanently deleted user

• September 02, 2019 12:03

 Tengo licencia ANUAL Avira Prime de fecha 27/11/2018, Id. de transacción 49K06584U0362951J, 

 (99,95- €,  Avira Holding GmbH & Co. KG ), me dice ahora que no tengo licencia.

Me faltan casi 3 meses para que me cumpla la licencia, por favor solucionen el error.

Atte. Pedro Navarro Tendero 

Yes 0 No

• 

  Lukas Huptas

  • September 03, 2019 10:11

  Hello Pedro,

  Please count on us in finding a solution for this inquiry. All we need is to contact us in German or English.

  
  Our Premium Customer Service is available also for French, Italian, Spanish and Portuguese languages and can be reached here: https://www.avira.com/en/support

  Arthur Lukas Huptas

  Avira Community Manager

  Yes 0 No
• 

  Permanently deleted user

  • September 03, 2019 12:35

  Good afternoon, it doesn't allow me to enter because it says I don't have an active license.
  
  The operation performed with you / s, on November 27, 2018 with the number 49K06584U0362951J, is one year.
  
  So my license is active until 11/27/2019.

  I have three months left before the license expires.
  in the transaction made on 11/27/2018, I pack them € 99,95€.

  Yes 0 No
• 

  Lukas Huptas

  • September 03, 2019 12:53

  Hello Pedro,

  Well, which what kind of issues are you facing? 

  If your license seems to be out of date, please make sure that you're logged in with the same credentials as you've purchased Avira. This makes sure that your active license will be used by the local installation.

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

  Yes 0 No

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