False positive?

Completed

Permanently deleted user

• October 02, 2019 09:03

During a crosscheck of my computer I got 9 warnings of AVG for win32/Heri in 4 Avira-dll's.

Servicecommunication.dll

systemutilities.dll

communicationprotocol.dll

productutilities.dll

How save and reliable is Avira-free?

Has anyone else got these warnings or is this an unkind trick of AVG? 

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• 

  Customer Service

  • October 10, 2019 12:39

  Hello Rene,
  
  of course, Avira-free is save and reliable :) In your case, it looks like AVG triggered a false-positive alert.

  Also, you should always keep in mind, that it isn´t a good idea to use two antivirus programs on one system. These can interfere with each other.

  So we recommend uninstalling one of the programs.

   

  Best,

  Dominik Klesel

  Avira Customer Service Engineer

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