Avira setup never stops!

Completed

November 12, 2019 16:02

The Avira setup, which goes through the steps of making Settings/Security & Integrity accept Avira to run the computer, never stops prompting me to do so, despite i have already done it. It shows up like every 15 minute and it's extremely annoying! Anyone with the same problem or a solution?

Comments

8 comments

Customer Service

November 13, 2019 09:52
Hello Johan,

could you describe your problem in more detail? It is hard for me to follow your steps.

On which operating system you try to install Avira?

Also, a screenshot would be helpful to understand the situation.

Best,

Dominik Klesel

Avira Customer Service Engineer
0
Johan De Bourg

November 13, 2019 10:18
Hi!

I get the notification (like every 15 minutes) with the message to finish the setting up. The first time i did according to instructions and as you can se Avira is now allowed to run the computer. Still the Avira Setup is not content. The "Next" button on he second stage never gets active. So the Avira Setup keeps asking me to finish the setup, which should be completed as i see it.
0
Customer Service

November 13, 2019 14:06
Hello Johan,

please tell us which MacOS version you use exactly.

Also, our screenshot on the Finish setting up your antivirus shows the Full Disk Access option. In your window, only the Accessibility is opened. Please check, if Avira is also shown under the Full Disk Access option and the program has the full rights here.

Best,

Dominik Klesel

Avira Customer Service Engineer
0
Customer Service

December 02, 2019 16:21
Hello Johan,

could you please tell us which MacOs version you use exactly?.

It is a important information for us which we can then give to our technical department for further investigation.

Best,

Felix Bär

Avira Customer Service Engineer
-1
Johan De Bourg

December 02, 2019 16:34
I'm using macOS Mojave Version 10.14.6. The old hard drive crashed, a new SSD was installed and got back up from Time Machine. I simply needed to uninstall the old Avira and re-install a new version. Upgrade did not work.
-1
Permanently deleted user

January 23, 2020 10:18
I´m using macOS Catalina, my Avira version is 4.0.1.42 and i get the same notification 10 in 10 minutes!

It's annoying me!

Please fix it.

regards,

Eduardo
1
Permanently deleted user

March 24, 2020 09:39
THIS! I'm using macOS Catalina too and every 10-15 minutes this notification comes through. I've tried everything!
0
jill uhr

July 25, 2020 01:17
I am using macOs Mojave 10..14.6 and have the same problem. I tried uninstalling Avira and repurchasing and installing. No change. It is driving me loopy. HELP
0