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Avira installing Opera without my consent !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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17 comments

  • Avatar
    Permanently deleted user

    I agree, I want nothing to do with that program. I don't like it. I won't use it. And you have not right forcing me to have it on my computer.

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    Dominik Klesel

    Hello together,

    we provide our products for our customers in a free version. To let you enjoy the best experience with all our products (e.g. our browser extensions) we also provide you the Opera browser.
    Of course, you should be able to uninstall it. How exactly did you perform the installation?
    Please try the following to remove Opera
    - go to your Avira Account and Remove your Device from the Device Page
    - uninstall all Avira products and start the installation again
    - afterwards remove Opera from the system 

    Best,

    Dominik Klesel

    Avira Customer Service Engineer

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  • Avatar
    steven.s.braithwaite

    Avira should be ashamed of yourselves!!

    Opera is now being installed every time I start my PC, not only that but you cheekily make it MY default browser without any consent or permission.

    This should be enough to see the demise of Avira!

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  • Avatar
    Dominik Kowalski

    Hello Steven,

     

    I totally understand that this is annoying you so let's find a quick solution together!

     

    Just to point this out again, this is definetly a technical error that we would like to solve together with you.

     

    Further it is not in our interest to make you feel misunderstood nor helpless with the situation.

     

    Please make sure you follow the steps my colleague submitted to you, otherwise we will have a hard time figuring out what went wrong with the uninstallation.

     

    Thank you for your patience and understanding.

     

    Best regards,

    Dominik Kowalski

    Customer Service Engineer

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  • Avatar
    Avira Customer

    Hello. I use

    - free Avira antivirus for WIndows

    - no Antivirus with Linux

    - a paying Avira Antivirus license for Android.

    I am quite shocked that Avira loads Opera without my consent. This is against Etiquette and for me, this is a shame. Is this even legal? Of course, I removed it but will consider other paying options for my mobile phone in the future. Because if you do this kind of things without any consent, what else are you doing?

    I used to recommend Avira to many people but now I got a doubt about you. Doubts are not good.

    Regards

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  • Avatar
    jared hower

    yeah i immediately just uninstalled Avira when i saw it downloaded Opera onto my system without asking

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  • Avatar
    Sean Brannon

    This is entirely unacceptable to me as well.

    I have been using Avira since at least 2012, both personally, and as an IT professional. I have recommended you products to both commercial entities and home users alike.

    I consider Avira's move to forcibly install software along with the install of Avira Antivirus Free without notification to be reprehensible, and a violation of trust. While you now notify users of Opera being installed, you do not notify them of all the Avira programs that will be installed as well. In previous versions, all of this additional software was voluntary via the Avira control app, now it is shoved down out throats without consent.

    Additionally, there is no longer appears to be a difference between Avira's free antivirus solution, and their free Internet suite product. Both are advertised as separate products, but the installs result in the same programs being installed. More deception.

    If Avira will do this, what else will they do? If you can't trust the antivirus vendor, then you most certainly can not trust that their products perform only the functions they advertise.

    I will no longer use, nor advocate the use of Avira products, and I will be advising my commercial accounts to do likewise as their current licenses expire.

     

     

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  • Avatar
    Avira Customer

    With a little sadness, I left Avira today on my mobile and paid for another app. I have been Avira customer for so many years. Still can't believe that Avira installs software without user's consent. Where are the interests? Any link with countries out of Europe? So, I'll try to forget your red and white umbrella I was so much used at.

     

    Good point: my messages have not been deleted by Avira moderators.

    Bad point: never had any usable answer to my concerns.

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  • Avatar
    pascha45

    Hello Avira Customer,

    It is unfortunate that the app with the additional features of this software no longer meets your needs. With the free version  https://www.avira.com/de/free-security  is shown, which applications are available in this version.

    Have you ever tried to install only the applications you want by doing a new installation?

    Please describe what bothers you about this version, perhaps we can send you instructions on how to install “Avira Free Security” according to your wishes.

    We would be happy to receive your feedback.

    Many greetings and a happy Sunday

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  • Avatar
    Avira Customer

    Hello Avira People, I'm sure there are lot of great people working with Avira.

    I know how to remove a program in Windows.Thanks.

    My Point is: if you can install a program without saying or asking, then I don't know what you can do else.

    Another point is: what is you advantage to "push" Opera, which is not universally considered as safe. I don't wont to polemic but you can find reasons of my concern on the web.

    So, I don't trust Avira 100% anymore. That's a real pity because I've been promoting Avira to many friends for many years.

     

    A question for you:

    In your page https://www.avira.com/de/free-security  , you don't mention anywhere that Opera is installed with the Antivirus. Is it still the case? If yes, why wouldn't you mention it?

    You mention "In Deutschland entwickelt". Can you tell me that 100% of the free download contains German products? Opera, as far as I know, is not German...

    Regards

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  • Avatar
    Lukas Huptas

    Well, this is the current statement and we're not able to provide any information about any changes in the future:

    https://support.avira.com/hc/en-us/articles/360000750958-Why-does-Avira-Free-Security-Suite-install-the-Opera-browser-

    As soon as we have additional information or changes, we'll publish them via Social Media, our blog, or via press release.

    Best,

    Arthur Lukas Huptas

    Avira Community Manager

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  • Avatar
    febri nugroho

    I think Avira is an antivirus, but why can I install Opera without my consent? Is Avira a virus or trojan? why install the app without the user's consent?

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    Avira Customer

    This is totally unacceptable. I quit using Avira.

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  • Avatar
    Max1234 Ita

    I've been using Avira Antivirus for more than 15 years, always considering it the BEST antivirus over the place.

    Now I see it has somehow "evolved", and behaves the same way as the malware it asserts to fight do, by installing  applications such as Opera, a VPN client and other sevices I don't need or want.

    I would expect to be asked for what "additional components I'd like to install, but no, no choice at all.
    Do you only want the antivirus? OK, just take also Opera and all the other stuff along with it!

    No guys, you won't fidelize your users by acting like that!
    I've been an Avira fan since the very beginning, recommending it to everyone I knew as the most reliable antivirus ever, but now I think my next recommendation will be to AVOID this new,  "evolved", Avira.

    Such a pity.

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    Cris Griffith

    Instead of it automatically installing Opera, it should have an optional check box during installation. "Optional: Install Opera"

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    Terrance McQuaid

    User for 10 years, goodbye Avira.

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  • Avatar
    Fred De Wolf

    I have been advising many people to use or purchase Avira for years! At least a decent number of them have purchased it since. And now I'm feeling ashamed that I advised them to do so! This is indeed a very bad move!

    What bunch of fools have decioded to step into this? Or was it for the money? In that case it could end in a very negative experience.

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