Avira removed files by mistake

Permanently deleted user

• November 26, 2019 13:59

what can I do if avira removed files, how can I recover them?

hope anybody can help me.

I have OS windows10

 

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  Customer Service

  • November 26, 2019 15:36

  Hello Veronika,

  if you want to recover files which were deleted by avira then you can do following:

  -Check the List of quarantined items and select the files which you want to restore.

  -Then select "Restore Objects" or "Restore Objects to" Button to move the files back to the original location.

  If you dont have any quarantined items then the files are completely deleted and cant be restored.
  
  

  Best,

  Felix Bär

  Avira Customer Service Engineer

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  Permanently deleted user

  • November 27, 2019 07:35

  Hello Felix )

  I found this article tommorow https://hetmanrecovery.com/recovery_news/avira-antivirus-deleted-infected-files-by-mistake-how-to-recover.htm . what do u think about it?

   

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  Customer Service

  • November 28, 2019 14:04

  Hello Veronika.

  Sorry for the late response.

  Of course it is possible to install a 3rd party programm that will save files which were normally deleted complete from your system.

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  Permanently deleted user

  • February 11, 2020 04:22

  Нello,how to get quarantined in avira internet security

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