Avira not working after upgrade of OS

Completed

Permanently deleted user

• December 01, 2019 08:54

I decided to try Avira free antivirus with a Mac running 10.13.6. All was OK. I upgraded to OS 10.14.6.

Avira directed me to add it to Full Access, which I did exactly as suggested, but I continue to get the same message asking me to do what has already been done.

Yes 0 No

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  Permanently deleted user

  • December 02, 2019 08:02

  No support here. I will look for other products with support

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  Customer Service

  • December 02, 2019 14:30

  Hello Thomas.

  Sorry that it took some time until you get an answer.

  I already contacted you via mail to help you in this case because we need some additional personal data which are not allowed to post here. So please answer the mail you get and we will help you with your problem. Thank you so far.

   

  Best,

  Felix Bär

  Avira Customer Service Engineer

  Yes 0 No
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  Permanently deleted user

  • December 03, 2019 06:54

  Too late. I got tired of the Avira nagging me every few minutes to correct what I had already done.

  I uninstalled it

   

  Thanks

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  Customer Service

  • December 03, 2019 07:42

  Hello Thomas.

   

  Sad to here that, but in this case we wish you everything good for the future.

   

  Best,

  Felix Bär

  Avira Customer Service Engineer

  Yes 0 No

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