Withdraw from Avira Speedup

Completed

Permanently deleted user

• December 02, 2019 20:21

Hello, I request the withdrawal from System Avira Speedup for which I pay  € 2.95 monthly. I await vs. confirm, thanks.

Best regards.

Vittorio Campostrini

Yes 0 No

• 

  Customer Service

  • December 03, 2019 07:19

  Hello Vittorio.

  How did you do the request?.

  Did you create a Support ticket and requested it there?.

  Or did you mean that you requested your bank with the withdrawal?.

  Because in the second case, if you have a subscription for the Speedup and requested only your bank the subscription is still active and you will payed for the next months, too.

  to prevent this you can check the following Link:

  https://support.avira.com/hc/en-us/articles/360000924057-How-do-I-disable-or-enable-the-Automatic-License-Renewal-of-my-Avira-product-

   

  Best,

  Felix Bär

  Avira Customer Service Engineer

  Yes 0 No

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