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SearchRange Detection

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8 comments

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    Caten Canet

    The log says its a file with the name /private/var/root/.SearchRange/

    But when I look for it on my computer it's no where to be found... any ideas?

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    Felix Bär

    Hello Caten.

     

    Is it possible that you can provide us with a screenshot of that exactly alert so that we can understand that better?.

    Thank you so far.

     

    Best,

    Felix Bär

    Avira Customer Service Engineer

     

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    Caten Canet

    This is the log and the banner notification that continuously pops up.

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    Lukas Huptas

    Hello Catan,

    Please try this way to get rid of this infection:

    • Disable Avira Real-Time Protection
    • Run via macOS Terminal this command (you need to use your login password):
      sudo rm -rmv /private/var/root/.SearchRange
    • Activate Avira Real-Time Protection
    • Run a complete system scan afterward

    Best,

    Arthur Lukas Huptas

    Avira Community Manager

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    Caten Canet

    That didnt seem to work. This is the code I got when I entered the command I was given. Avira is still detecting the same problem 

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    Lukas Huptas

    Hello Caten,

    Well, I'm really sorry but there was a typo. So please use this command:

    • sudo rm -rf /private/var/root/.SearchRange

    Please note that this is a really powerful command which needs to handled with care. If possible run a Time Machine backup straight before using this command.

    Best,

    Arthur Lukas Huptas

    Avira Community Manager

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    Caten Canet

    That seemed to have worked. Thank you so much for your help!

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    Lukas Huptas

    Hello Caten,

    Thank you for your feedback. If you're having any questions feel free to come back at any time.

    Best,

    Arthur Lukas Huptas

    Avira Community Manager

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