cancelacion
Completed
notificación de haber ejercitado el derecho de cancelación antes de que expire el plazo
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Hello Andres.
Please count on us in finding a solution to this inquiry. All you need to do is to contact us in German or English.
At the moment we don't support other languages here, sorry for that.
Best,
Felix Bär
Avira Customer Service Engineer
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Hi,
I have paid for Avira Software Updater Pro 27/10/2019,
I still didn't receive any instruction from Avira how I can use the service I have paid for...I couldn't find the way to contact Avira as a home user.... no phone number no chat, at list I didn't find oneThe email is provided only for business customers... how do I contact Avira if I need it?this is terrible...ThanksVal0 -
Hello Val,
Please not for the next time that you need to open your own thread in the community in order to receive a quick reply.
To install and activate your product please log into your customer account under my.avira.com
Then select "Subscriptions" and click "Install" at your Software Updater license.
Hope this helps, all the best,
Dominik Kowalski
Customer Service Engineer
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Hi there,
I am desperately trying to cancel my subscription but it seems impossible, I have already sent emails and can’t call any number from Spain, the toggle to do so obvious doesn’ t work. How can I do? Next step will be going to my bank and stop the billing process...
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Hello Serena,
You have contacted the support and created a ticket. There you have provided more detailed information.
The support-team will answer you.
Kind regards and a Happy New Year
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