Phantom vpn subscription

Completed

Permanently deleted user

• December 12, 2019 04:52

Hello, I just bought the annual subscription for the phantom vpn on my ipad and it still shows I'm on the trial version (with only 1gb of data) and if I try to purchase again it, the apple store says I already purchased it.

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  Permanently deleted user

  • December 12, 2019 05:13

  I want to add that I purchased it via the apple store system,
  I tried to restart the app, uninstall and reinstall again, all the things you suggested in the other topics. NOTHING worked. Still showing trial version. And It would be nice to have an actual email from such a big company so we could address our issues.

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  Customer Service

  • December 12, 2019 12:58

  Hello Customer.

   

  You will get a mail from us in the next few minutes with some additional information we need from you, so that we can help you properly. Please answer to that mail direct and we will find a solution for this.

   

  Best,

  Felix Bär

  Avira Customer Service Engineer

  Yes 1 No
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  Permanently deleted user

  • December 31, 2019 18:53

  I subscribed to Avira phantom VPN Pro AED 19.99 per month , however didn’t receive subscription confirmation email , and service not yet provided .

  Yes 0 No

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