Message: "IPSec traffic is blocked."

Completed

Avira Customer

• December 14, 2019 22:30

I attempted to "Secure my connection." After processing for a few seconds, the following message appeared: IPSec traffic is blocked. Please contact you network administrator. My internet service provider said that they could not help with this matter, and encouraged me to contact my VPN provider, i.e., Avira. Can you explain this message and provide direction for resolving this issue, i.e., for securing my connection?

Yes 0 No

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  Customer Service

  • December 16, 2019 09:40

  Hello Customer.

   

  I asked our technical department about that case. So for your Information, it will take some time for an answer but I will come back to you as soon as possible to help you with your issue.

   

  Best,

  Felix Bär

  Avira Customer Service Engineer

  Yes 0 No
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  Customer Service

  • December 16, 2019 10:59

  Hello Customer.

   

  We send you a mail with additional information about that case.

  Please check your mailbox and answer me directly via mail please. Thank you.

   

  Best,

  Felix Bär

  Avira Customer Service Engineer

  Yes 0 No

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