Mr Maurice Fenelon

Completed

Permanently deleted user

• January 04, 2020 22:31

15 minutes ago I purchased Avira Prime. Activation code  xxxxx xxxxx xxxxx (code removed p45) When I try to log in, it says there is no record of it. I believe there is a mix up with email addresses.

This is not my first time dealing with Avira, but if this isn't sorted quickly, it may be my last.

 

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• 

  pascha45

  • January 05, 2020 08:04

  Hello Maurice,

  Activation code removed - Privacy!

  Please make sure that you are logged in with the same email address you used for shopping. There are 2 email addresses in your Avira customer account. (yahoo and gmail)

  Kind regards

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