In trying to reinstall Windows 10 (reinstall but retaining files/programs), a message says the procedure cannot continue until Avira is removed, as "it is incompatible with Windows 10". I have done all of the uninstall procedures I know of, including downloading your removal program, running it in Safe Mode etc. The output of the program when I re-run it to check its effectiveness shows that the registry entries are no longer present. However, Windows 10 still produces the statement that Avira needs to be removed. There must be some residual traces of Avira somewhere that keeps preventing the reinstall. I have used the latest Windows Media program and your current removal program (download). Any additional ideas, please? .
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