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    Hello Giovanni,

    Unfortunately we are not able to support languages other than English and German on this board. So please be so kind and send us a request with one of these languages.

    You are a paying customer, you can log in to your Avira account and also receive support in Italian language. Please submit the e-mail address with the 1st license was purchased. Here  - and only here - are your personal contract documents stored.  This community is a public forum

    https://my.avira.com  ⇒ SUPPORT

    Kind regards

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