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Unable to connect

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3 comments

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    Felix Bär

    Hello.

     

    It could happen that server locations are no longer available for different reasons (No longer supported, because of technical difficults). But I can tell you that the Russian server is also gone for the paid version.

    I will check if there is any further information of that, why the server is no longer available and if they come back. But for no this is everything i can tell you, sorry.

     

    Best,

    Felix Bär

    Avira Customer Service Engineer

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    Avira Customer

    Alright it's good to know what's going on.

    Thanks for your reply.

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    Jay Jay Vergara

    I am having the same problem and have tried to leverage every virtual location in the US with the same results "Unable to Connect." What is Avira doing to correct the problem as I have paid for a service that currently can/t use/does not work? 

    Thank you for listening to my problem and I look forward to your response.

    Make it a great day!

     

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