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    Dominik Kowalski

    Hello Phillip,

     

    Sorry to hear that.

    Our system requirements are described with a maximum of 2GB RAM which should be available for running our program.

    Since you talk about Spotlight and we had a bug where additional features were installed without consent, please check this guide for an uninstallation of all parts of the product that you don't want to use.

    https://support.avira.com/hc/en-us/articles/360003162153-How-do-I-uninstall-my-Avira-product-

    We already fixed this bug but it won't remove additional software that was already installed due to the issue.

     

    Thank you and best,

    Dominik Kowalski

    Customer Service Engineer

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    Vane55

    What is this even?

    I'm surprised there's no information anywhere online. Can someone please explain what this module is supposed to do?

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    Phillip Du Preez

    The issue all of a sudden started one night while busy working and my laptop hung on me.

     

    Ok, so leave it and go to bed.

     

    Then again 2 days later same thing in the middle of the day.

    Do a Cntrl-Alt-Del and look at the processes running.

    There was the culprit chewing up 2Gb!!! Apart from Chrome which is memory hungry and also running Outlook, Word and Excel.

    I did the fix as indicated above and it seems ok now.

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    Vane55

    Thanks, Phillip. Did you have it listed under 'Programs and Features' then, to be able to get rid of it? All I see in my list are Avira, Avira Security and Avira Antivirus... But I did catch 'Spotlight Service' lighting up my memory yesterday in Process Explorer.

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    Phillip Du Preez

    Hi, I just followed the instructions as given by Dominik and uninstalled what apps I did not want. Seemed to work.

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