Whenever I try to connect, I just get an "Something is not right"

Permanently deleted user

• April 06, 2020 13:44
• Edited

Hi. I have Avira Passwords in my Personal PC and my mobile. I use Google login to access my Avira account.

I was trying to login in my work computer, but whenever I try to login I get the same error.

Sometimes I also get an "Unknown Error" while trying to login using Chrome Extension. Already tried to clean history, tried 4 different browsers (Chrome, Vivaldi, Brave and IE), tried "Forgot my Password" and tried to create a new account, but I always get the "Something is not right. Try again later" error.

Also changed the login mode using my home PC to "e-mail & password" combination instead of Google. Same result. I could not be able to login in my work computer, and got the same error message.

Yes 1 No

• 

  Ali Malik Gürbüz

  • June 12, 2020 13:37

  I also have the same problem from my laptop. Windows 10 1909, tried opera, internet explorer, new ms edge, Firefox developer edition (my main) nothing works.
  I cannot log in to Any avira site because of this. Thus my plugin also does not work.
  Strangely mobile app works Android Chrome could log in. That is why I can post.
  After login on new browsers I did not get a captcha or sms ( which I did when I login with android Chrome) SO issue may be there if not some windows specific issue.

  Yes 1 No
• 

  Ali Malik Gürbüz

  • June 13, 2020 11:51

  I also tried another laptop with 2 different browsers. Mozilla and clean install opera (avira installed it without asking on last update). Same error everywhere.

  Yes 1 No
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  Ali Malik Gürbüz

  • February 25, 2021 07:41

  It happened again with no reason. I cannot login to avira from laptop. Mobile works.

  Yes 1 No

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