Persistent notification and Permissions Manager grouping issues

Completed

Permanently deleted user

• April 24, 2020 17:31

Hi.

I have two queries (potential issues?) with the Avira Antivirus android app.

Firstly, I have a persistent "Avira Active Shield: Protecting your device..." notification that I can't dismiss. Is this normal? I've tried toggling a few of the notification settings within the Avira app and no change.

Secondly, Avira Permissions Manager groups all my phone's apps into an "undefined" group in the Permissions tab. I don't believe this is supposed to happen.

For both issues I've tried restarting my phone and no change (I'm using a OnePlus 7). Also tried uninstalling and reinstalling the app, and no change.

I have inserted screenshots below in case they help.

Advice or clarification would be much appreciated, thank you!

Yes 0 No

• 

  Lukas Huptas

  • May 07, 2020 13:22

  Hello Pol,

  Well, we're investigating this behavior at the moment and will release an update as soon as possible.

  Thank you and stay healthy.

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

  Yes -1 No

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