abonnement

Completed

Permanently deleted user

• June 08, 2020 05:45

Bonjour

Depuis 2 mois mon compte est débité d'un abonnement de 9,95 € suite à un essai gratuit sans que j'ai fait la demande, sans accord de ma part et sans profiter de cet abonnement étant toujours sur le service gratuit.

Impossible de joindre Avira par mail en direct ou par téléphone 

En espérant que ce mot arrivea à vos services et bénificiera d'une réponse

Je souhaite rester avec l'abonnement gratuit 

cordialement

Nicole Trincal

Yes -1 No

• 

  pascha45

  • June 08, 2020 07:20

  Hello Nicole,

  Unfortunately we are not able to support languages other than English and German on this board. So please be so kind and send us a request with one of these languages.

  Our Premium Customer Service is available also for French, Italian, Portuguese and Spanish

  • https://my.avira.com/de/dashboard/support/tabs/support 

  • https://support.avira.com/hc/en-us  down to ⇒ Contact Avira

  Thank you for your understanding.

  Many greetings

  Yes -1 No
• 

  Permanently deleted user

  • June 09, 2020 16:49

  bonjour j'ai ete prelever 2 fois en 5 jours un montant de 34 euro puis 38 euro pourquoi

  Yes 0 No
• 

  pascha45

  • June 09, 2020 17:35

  Hello Franck,

  Unfortunately we are not able to support languages other than English and German on this board. So please be so kind and send us a request with one of these languages.

  Our Premium Customer Service is available also for French, Italian, Portuguese and Spanish

  Oh, you have already contacted the support team on this question.

  If anything else is unclear, please let us know, we are happy to help.

  Many greetings

  Yes 0 No

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