Issues with antimalware

Completed

thomas Cauley

• June 15, 2020 17:27

I recently downloaded the free version of malwarebytes since I heard that it can cover area of protection that antivirus can't on it's own. And that it could actively and safely work alongside existing antivirus.

However each time I've done a scan and malwarebytes has found suspicious files, when I select to quarantine them, an avira notification pops up saying access to registry was blocked.

Is there some step I can do in either my avira settings or malwarebytes settings to make sure one doesn't interfere with the other?

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• 

  Lukas Huptas

  • June 16, 2020 08:40

  Hello Thomas,

  Well, if Malewarebytes accessing the Windows Registry every antivirus software needs to react as this could be also a suspicious behavior. So if you want to use Malewarebytes along with Avira you are in need to deactivate Avira for a scanning process of MWB.

  Maybe the guys of MWB can assist you in configuring their product as we aren't able to provide you further assistance in this topic.

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

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• 

  thomas Cauley

  • June 17, 2020 01:23

  Problem solved, I found a support software on malwarebytes, it was able to scan and patch the problem.

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