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    Lukas Huptas

    Hello Deanna,

    Well, sadly it's not possible to assist you with this less information. Please be so kind and provide us these details at least:

    • Used operating system
    • Error message
    • Which Avira product did you try to install
    • Free or paid version of Avira
    • How did you proceed

    Best,

    Arthur Lukas Huptas

    Avira Community Manager

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