Using my avira av (purchased on my ipad) on my android phone.

Permanently deleted user

• July 27, 2020 17:58

Bought ult avira 2 days ago and trying to use on my phone. Keeps asking me to upgrade. Also can't access my acct via apple I'd.

Yes 0 No

• 

  Lukas Huptas

  • July 28, 2020 13:55

  Hello Bob,

  Well, we're a bit confused. If you're purchased a subscription via iTunes (iOS/ macOS) it's not possible to use this subscription also within Google Play Store (Android). 

  If you want to use your subscription within an operating system like iOS/ iPadOS please make sure that you're logged in with the same credentials as which you've chosen while purchasing.

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

  Yes 0 No
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  Permanently deleted user

  • July 28, 2020 18:10

  Hi Arthur and thank you for the rapid reply. Since it was my intention to use the facility on my android phone I will put this down as an expensive lesson on my part. Thank you again.

  Yes 0 No
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  Lukas Huptas

  • July 29, 2020 13:17

  Hello Bob,

  Well, if you want to use our Avira Phantom VPN across different operating systems, please take a look here:

  https://www.avira.com/de/vpn-pro

  With this kind of subscription, just an Avira account is needed and you're able to use it on iOS/ iPadOS and Android as well as desktop operating systems.

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

  Yes 0 No
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  Permanently deleted user

  • July 30, 2020 12:38

  Installed the free app on my phone and find that my email accounts are fine apart from outlook which apparently has 9 problems. Have changed the p/w on one of the but app still shows 9. Am I taking the correct action?
  Bob

  Yes 1 No

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