Avira Antivirus stops Windows Network working properly.

Permanently deleted user

• August 04, 2020 16:43

I was unfortunate enough to have my storage corrupted and lose my entire OS.

Before this happened, I could never properly access the Windows Network, everything came up as media devices and other devices but never as a computer as it did for other members of my family. So they could use the cloud storage on the network to watch movies and such easily whilst I couldn't.

After the wipe, I could see that I could regain proper access to Windows Network where there were devices showing under the computer tab. I could actually use the network!

Then I installed few programs such as some games and discord but the main program I installed very early on was Avira Free Version. Not long after, I tried to use the network and saw everything appeared as media devices again.

I also installed Avira for my girlfriend's computer and saw the same issue. I tried to disable the firewall and reset all the outbound and inbound rules under Windows Defender Firewall but this has not fixed the issue.

I am unsure how to fix the issue and I am 99% sure it is Avira blocking something with the Windows Network.

Yes 0 No

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  Permanently deleted user

  • October 29, 2021 15:42
  • Edited

  Have had same issue. Tried avast! for a while but it consumes more resources and sells data so I returned to Avira. Only way to retain a wireless connection via a USB wireless adapter is to turn off the firewall. Have tried countless rules, nothing helps. 

  What is the purpose of the firewall if it cannot be configured to allow connection of a wireless network? 

  Attempts to restore the Windows firewall results in activating the Avira firewall which is the issue.

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  Permanently deleted user

  • October 29, 2021 16:06

  After re-establishing the wireless connection, changing the Network Profile from Public to Private under Firewall appears to resolve the issue. Apparently the default is public. Time will tell.

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  Permanently deleted user

  • October 29, 2021 20:41

  If computer is actually shutdown and just not re-started, computer will lose wireless connection. Need to disable firewall, reset, then reboot computer, then select the wireless network.

  For some reason, Avira is just not compatible with Windows 10. Going to uninstall and try a different AVP.

   

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  Permanently deleted user

  • October 30, 2021 16:43

  Believe I have resolved the issue for the 802.11n usb wifi adapter not recognized using the security software.

  1) From Windows 10 can't find Wi-Fi network [STEP-BY-STEP GUIDE] (windowsreport.com)

  Device Manager > Network Adapters, and do the following:

  1. Right-click Network Adapters and open Properties.
  2. In the driver tab, click Uninstall.
  3. Now, open the Details tab and locate Hardware Ids in the drop-down list.
  4. Copy the first line and paste it into the browser.
  5. Find proper drivers provided by the official hardware manufacturer.
  6. Download and install those drivers for both LAN and WLAN respectively.
  7. Restart your PC and check the connection again.

  2) For my issue, I went to Drivers and software for USB\VID_148F&PID_7601 | Wireless Drivers (wireless-driver.com)  downloaded the zip file (which included the MediaTek Wireless Utility) since the Windows firewall will prevent the exe file from being downloaded, then clicked and installed.  

  3) However, this step is important if you want to connect to the Internet automatically after turning on your machine.

  Go to Programs-Windows Administration Tools-Services, scroll down to WWLAN and ensure setup type is set to automatic.

  Power down machine. Remover power plug from CPU for a few seconds. Reinsert plug and power up. 

  The wireless icon should appear with connection to the selected wireless network.

  Bottom line, it was NOT the Avira Antivirus software causing the issue, it was the driver not being recognized by Windows Defender Firewall and the default WWLAN Service being set to manual by M$. 

  Since the wireless adapter worked fine previously, I suspect the recent Windows Accumulative update made a change although I cannot prove it. The Avira antivirus software now works fine.

   

   

   

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  Permanently deleted user

  • October 30, 2021 19:41

  Spoke too soon although I tried. Only success I have made has been wasting time.

  No answers here, no answer from M$, yet everyone has a great product to buy.

  Time to switch the computer over to Ubuntu, it works.

   

  Yes 0 No

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